Research shows that emotional intelligence is one of the factors in job performance success. In this course, you will learn to describe the main components of EQ, control your own emotions using self-awareness and self-management techniques, and learn how to develop and use social intelligence. At the end of the course, learners will receive a certificate of completion. Learners can download resource guides, transcripts, and other additional resources in the courses. 5 Courses: 1 hour